Customer Service Representative

Department:

Finance

Salary:

$2,797 - $3,496 per month

Job Post Date:

Tuesday, February 2, 2016

Job Closing Date:

Friday, February 19, 2016

Job Description:

The City of Kelso is seeking qualified, highly-motivated candidates for the position of Customer Service Representative in the Finance Department. The Finance and Utility Department oversees and directs the financial functions of the city and provides a variety of customer services to the citizens of Kelso. The Customer Service Representative is responsible for receipting all revenue collected for various city funds. This position requires frequent public contact in person and by telephone and a close working relationship with the department heads and associates. The position incumbent works primarily in an office environment characterized by frequent deadlines, constant interruptions and potential conflict with customers. Must be able to mult-task. Movement within and without the office is essential.

Requirements:

High school diploma or GED from an accredited school. Two years' minimum experience in cashiering/teller transactions, knowledge of cash register validation equipment along with computer data entry. Must be able to demonstrate proficiency in Microsoft Word, Excel and office methods and procedures. Any combination of education, work, or internship experience in public or private organizations that demonstrate attainment of the necessary Knowledge, Skills, and Abilities provided within the position description. Candidates should be able to communicate effectively both orally and in writing, demonstrate general proficiency in the operation of office computer software. Strong organization skills and customer service values are required.

How to Apply:

Please submit a signed application, resume, and cover letter to Patty Murray City of Kelso P.O. Box 819 Kelso, WA 98626 or email to employment@kelso.gov by February 19, 2016

Kelso is an Equal Opportunity Employer.